Brand FAQs

What are the donation product settings?
If you need to set up the donation product with your enterprise resource planning (ERP) or third-party logistics (3PL), this is the information you will pro...
Wed, 22 Sep, 2021 at 5:05 PM
How do I update my credit card on file?
To update your credit card on file, log into your store > Apps > Shop for Good. Then, click on ACCOUNT > Billing Info and hit "Edit":...
Tue, 22 Jun, 2021 at 12:04 PM
How do I hide the extra text on the donation product?
When adding a customer adds a donation to their order, you may see a line or two of extra text on the donation product at the cart level, like here: ...
Mon, 28 Dec, 2020 at 10:47 PM
Can I remove the DailyKarma logo from my store?
Displaying the DailyKarma logo on your store is required (the logo appears within our campaign widgets when you connect a cause marketing campaign). Showin...
Mon, 11 Jan, 2021 at 2:46 PM
Discover the new Shop for Good widgets
TABLE OF CONTENTS Widget optimizations include the following: Portion of Sales Donate for Discount Donation Tiers Round-Up FAQs about our new Shop ...
Wed, 3 Mar, 2021 at 9:20 PM
Why is my widget repeating?
If your widget is showing up on the page more than once, please first switch from Automatically to Manual Mode on your Shop for Good dashboard. The...
Tue, 20 Apr, 2021 at 7:12 PM
How can I auto-refresh my cart when a donation is added?
To auto-refresh your cart after a donation product is added to the cart, please use one of the following functions in your theme, depending on which campaig...
Wed, 22 Sep, 2021 at 5:17 PM
How can I best customize my donation products?
You can customize your donation product image, text, and even SKUs! For donation product images, we recommend you make them the same size as your regula...
Mon, 27 Sep, 2021 at 6:31 PM