Donate for Discount

What are the steps I need to take to set up my first Donate for Discount campaign?
Preliminary Steps To set up your first Donate for Discount cause marketing campaign, make sure you've taken the following steps: Selected at leas...
Thu, 27 Feb, 2020 at 5:57 PM
How can I move my widget on the page or place it on another page (e.g., cart)?
To move your widget on the page or place it in another page such as your Cart page, first switch from Automatic to Manual placement: Then copy the ...
Thu, 2 Apr, 2020 at 5:21 PM
How can I customize how my donation product image and text show in cart?
To customize the donation product image and/or text, first go to the donation product: Then replace the default image with your own custom image an...
Wed, 26 Feb, 2020 at 11:35 PM
Can I assign different donation amounts to different products?
At this time, we aren't offering the option to run multiple simultaneous campaigns.  Here is a workaround: for example, you can apply the Donate fo...
Wed, 26 Feb, 2020 at 10:40 PM
I can’t connect my campaign. What do I do?
If you’ve added your credit card and still can’t connect your campaign, you may have a charity under review. Check inside your app dashboard if this is the...
Wed, 26 Feb, 2020 at 10:35 PM
My campaign doesn't seem to be working properly. Can you help?
As with anything else on your website, you should always test your campaign before announcing it to your audience. If your Donate for Discount campaign does...
Wed, 26 Feb, 2020 at 11:14 PM
How can I remove the widget from my homepage/collections pages?
If your widget is showing up in your homepage and/or collections pages on mouseover, and you only want the widget to appear on individual product pages, swi...
Wed, 26 Feb, 2020 at 10:45 PM
Can I use Donate for Discount at Point of Sale?
Here's how to set up your Donate for Discount campaign for point of sale: Go into the Charity Donation product and manually enable it at Point of ...
Wed, 26 Feb, 2020 at 10:24 PM
How can I test my Donate for Discount campaign?
Why should I test? You should always test anything you add to your website before promoting it to your customers. This is just best practice with anything ...
Thu, 27 Feb, 2020 at 6:27 PM
The discount wasn't applied to an order. Why?
If you're using Donate for Discount and suddenly you have an order where the customer chose to donate but didn't receive the donation at checkout,...
Thu, 9 Apr, 2020 at 9:22 PM