Will I receive a receipt for the charges made on my credit card?
Once the donation is processed, you'll find a receipt in your Shop for Good dashboard under Reports > Download Receipts.
Wed, 6 May, 2020 at 2:31 PM
Why was my credit card charged?
The way Shop for Good works is that when the customer donates, you hold the donation. Then, once a month, we collect the donations you are holding from the ...
Fri, 18 Jun, 2021 at 3:51 PM
What if my credit card comes back invalid?
Please make sure your card has sufficient funds so that it can be charged. If the credit card on file fails, all partners will be notified and billed again ...
Wed, 12 Aug, 2020 at 10:23 AM
What credit cards does Shop for Good accept?
We accept Visa, Mastercard, American Express, and Discover.
Wed, 19 Feb, 2020 at 3:23 PM
My credit card keeps getting rejected. Why?
If your credit or debit card is a Visa, Mastercard, American Express, or Discover, you should be good to go. If your card gets rejected, please try to enter...
Mon, 22 Jun, 2020 at 2:14 PM
How do I know that my payment was accepted?
A receipt will be visible under reports in the Shop for Good dashboard. Also, you will receive a confirmation email immediately after the transaction.
Wed, 19 Feb, 2020 at 3:25 PM
What to expect when opting for manual invoicing
Stores on Emerging, Scaling, and Enterprise plans can be manually invoiced for donations instead of being auto-billed for the credit card on file. Manua...
Thu, 30 Mar, 2023 at 2:01 PM