Why do we need a credit card or bank account on file?

We take care of the donation processing so that you don't have to worry about distributing the funds to charity. In order to do so, we need a valid payment method on file to ensure timely pay out of donations to your selected nonprofit(s). 

If you choose to add a credit card, you may see a $1 pending charge on your bank statement as part of the card authorization process. This is a temporary authorization charge and it will disappear from your statement. Credit Cards can generally be approved in seconds.

If you choose to add a bank account/ACH, you will need to confirm a test deposit and withdrawal you verify your account. Bank accounts can take up to 4 business days to approve.

On the 3rd business day of each month, we’ll charge your payment method for the total donation amount your store collected during the previous month and any applicable processing fees, as outlined in this Knowledge Base article. 

Visit the Reports section of your Shop for Good dashboard to download receipts, including the amount of donations raised by your store, the processing fees, and the amount of funds getting disbursed to charity.

To remain in compliance, all stores that collected donations will be charged for those donations even if the app is uninstalled before the billing date. This will not be added to your monthly Shopify invoice.