Getting Started
We take care of the donation processing so that you don't have to worry about distributing the funds to charity. You may see a $1 pending charge o...
Wed, 23 Sep, 2020 at 4:56 PM
We aim to approve charity requests within 24 business hours. If we’re delayed approving your charity, we probably need more information to find the right on...
Wed, 19 Feb, 2020 at 3:13 PM
If you have added your credit card but you're unable to save anything in your admin dashboard -- save a charity, save changes to a campaign -- and are ...
Wed, 19 Feb, 2020 at 3:15 PM
Make updates to the app at off-peak traffic times Make sure the promo offered is greater than the requested donation amount Give incentives that are excl...
Wed, 14 Apr, 2021 at 1:38 PM
Add your credit card Select the charity (or charities) you'd like to support from the drop-down menu in the Shop for Good admin dashboard Customize ...
Wed, 19 Feb, 2020 at 3:46 PM
Tips & Tricks for Successful Campaigns Create a Plan Choose whether you want to support the same charities for an indefinite period of time, or to alt...
Wed, 14 Apr, 2021 at 1:39 PM
2021 Awareness Holidays Stay on top of awareness holidays you can leverage throughout the year to make an impact to charities and your bottom line! Jan...
Wed, 28 Apr, 2021 at 7:14 PM
Once the donation is processed each month, you'll find a receipt in your Shop for Good dashboard under Reports > Download Receipts. Additionally, i...
Thu, 12 Mar, 2020 at 4:45 PM
Absolutely! It's best to inform your customer repeatedly about your giving and any promotions you may be running (such as Donate for Discount) so t...
Fri, 21 Feb, 2020 at 5:00 PM
Our widgets load last so that your loading speed isn't affected. This is so that your store performance won't be affected. However, if you...
Mon, 24 Feb, 2020 at 9:19 PM