Getting Started

Why do we ask for a credit card?
We take care of the donation processing so that you don't have to worry about distributing the funds to charity.    You may see a $1 pending charge o...
Wed, 23 Sep, 2020 at 4:56 PM
I submitted a charity request and haven’t heard back yet?
We aim to approve charity requests within 24 business hours. If we’re delayed approving your charity, we probably need more information to find the right on...
Wed, 19 Feb, 2020 at 3:13 PM
Why can't I save my changes?
If you have added your credit card but you're unable to save anything in your admin dashboard -- save a charity, save changes to a campaign -- and are ...
Wed, 19 Feb, 2020 at 3:15 PM
Which campaign is best for me?
Donate for Discount This campaign has the highest consumer engagement. Our brand partners have seen great success adding a give-back narrative to an exi...
Wed, 19 Feb, 2020 at 3:42 PM
What are the best practices I should keep in mind?
Make updates to the app at off-peak traffic times Make sure the promo offered is greater than the requested donation amount Give incentives that are excl...
Wed, 19 Feb, 2020 at 3:44 PM
What are the first steps I need to take to set up my first campaign?
Add your credit card Select the charity (or charities) you'd like to support from the drop-down menu in the Shop for Good admin dashboard Customize ...
Wed, 19 Feb, 2020 at 3:46 PM
How can I best plan and promote my cause marketing campaign with Shop for Good?
Tips & Tricks for Successful Campaigns Create a Plan Choose whether you want to support the same charities for an indefinite period of time, or to alt...
Wed, 22 Jul, 2020 at 9:43 PM
What are some awareness holidays I can use with my campaigns?
2020 Awareness Holidays Stay on top of awareness holidays you can leverage throughout the year to make an impact to charities and your bottom line! Jan...
Wed, 19 Feb, 2020 at 4:15 PM
How can I access data on my donations and orders tied to donations each month?
Once the donation is processed each month, you'll find a receipt in your Shop for Good dashboard under Reports > Download Receipts. Additionally, i...
Thu, 12 Mar, 2020 at 4:45 PM
Can I see examples of how other brands are using Shop for Good?
Absolutely! It's best to inform your customer repeatedly about your giving and any promotions you may be running (such as Donate for Discount) so t...
Fri, 21 Feb, 2020 at 5:00 PM