Nonprofits & Donations

How often are donations processed?
How often are donations processed? For our Shopify app, donations are tallied on the 3rd business day of every month. Your credit card on file will be bill...
Wed, 23 Sep, 2020 at 4:57 PM
How many charities can I support at any one time?
You can support up to 5 at one time. We recommend selecting 1-2 charities with values closely aligned with your brand values so as not to dilute your brand ...
Wed, 8 Jul, 2020 at 10:54 PM
How do I add a nonprofit or request a new nonprofit?
How do I add or request a new nonprofit? To add a charity: Access your Shop for Good dashboard Select any campaign Scroll down to "Select benef...
Mon, 11 Jan, 2021 at 2:41 PM
Does Shop for Good integrate with Shopify to provide donation details on order receipt?
Your customers can see their donation in their receipt but not the charities' names.
Fri, 21 Feb, 2020 at 5:46 PM
Who is The GoodCoin Foundation?
The GoodCoin Foundation is our awesome partner who helps your donation get to the right place. Your donation(s) are being processed through The GoodCoin Fou...
Fri, 21 Feb, 2020 at 5:51 PM
How much of the donations are received by the nonprofits?
How much of the donations are received by the nonprofits? For brand partners on our Emerging and Scaling plans, 100% of the donations are received by the n...
Thu, 7 Jan, 2021 at 2:24 PM
Can donations be refunded to customers?
If your customer requests a refund of their donation, we can remove the donation from the month's total donation charge to your credit card, but the re...
Mon, 9 Nov, 2020 at 6:36 PM
Will I get charged for donations if I'm running test orders?
When a campaign goes live, we start tracking orders and donations. See the “Reports” section in your Shop for Good dashboard for information on individual d...
Wed, 23 Sep, 2020 at 4:55 PM
How can I track my donations?
To find information that verifies your customers' donations, visit your Reports section in your Shop for Good dashboard.  To check donations afte...
Thu, 12 Mar, 2020 at 4:44 PM
Can I set up a live donation tracker?
Some brand partners want to know if they can grab data from their Reports section to display on their website's front end, so customers can see a live ...
Tue, 24 Mar, 2020 at 8:07 PM